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Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3.0 star property
Suburban hotel with indoor pool, near St Jacobs Farmers Market

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Exterior
Indoor pool
Point of interest
Studio Suite, 1 King Bed, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board
Point of interest

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • 24-hour fitness center
  • Children's pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
  • Vending machine
Feel at home
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Television
  • Daily housekeeping
The price is $109
includes taxes & fees
$93 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Room amenity

Studio Suite, 1 King Bed, Kitchen

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Roll-In Shower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel
Pool
Free parking
Free WiFi
Connecting rooms available
8.6 out of 10, Excellent, (1101)
The price is $107
includes taxes & fees
$91 per night
Dec 19 - Dec 20
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel
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About the neighborhood

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.1 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St Jacobs Farmers Market - 6 min walk - 0.5 km
  • University of Waterloo - 4 min drive - 3.4 km
  • Conestoga Mall - 5 min drive - 3.3 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 21 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 66 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 67 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 85 min drive
  • Kitchener Station - 11 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 32 min drive
  • Guelph Central Station - 32 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel puts you just a 5-minute drive from St Jacobs Farmers Market and University of Waterloo. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. Fellow travelers love the helpful staff and breakfast.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 66 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Children's pool

What to do

  • Bicycle tour information
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike storage
  • Golf clubs on site
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Oven
  • Toaster oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Does Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel?
Yes, dogs are welcome, with a maximum weight of 66 lbs per pet. There's a charge of CAD 75 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Does Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster oven, a coffee maker, and cookware.
What's the area around Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel like?
Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel is a short 6-minute walk from St Jacobs Farmers Market and 4 minutes' walk from St. Jacobs Country Playhouse. Travelers say this hotel is in a good location.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Personal stay not convinced good for company staff
My husband and I were in one room and our adult son was in another room and what a vast difference in cleanliness. My son found dark hair in the sheets as well as some other unique stains, he called front desk. They sent up fresh linens. He had to clean it, change his own bed. He found other hair and stains in another part of the room. Our room was an accessible room. It was decent. The couch was covered in stains. The shower head was so loose. We thought it was going to fall off, the hair dryer didn't even blow hot air. We were worried that it was going to catch fire. Not what I thought a stage bridge was going to be like. They want us to use the location for our corporate staff but not 100% convinced it's the way to go.
Kelly, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay here! I was surprised by the space of the accessible room and the thought put into the well equiped kitchenette. Beds were comfortable with adequate pillows. Only draw back was the view in our room was the inner parking lot and our hair dryer was missing. Overall, clean and perfect for our stay.
Shannon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

clean and welcoming
friendly staff, quick to respond to any questions. Very clean, breakfast was good with lots of options. The evening social was nice with hot snacks offered.
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would return here again.
Great hotel for the value.
Oksana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cletus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pet friendly
The large rooms make for a very comfortable stay. Appreciated the kitchenette with full size fridge.
Christine, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

There was a terrible smell in the room during my two night stay like crab or something rotting. The staff tried to clear it but no luck. I bought Lysol spray but it didn’t help. Overall though the staff were good, responsive and the bed was comfortable.
2-night trip
Verified Hotels.com guest review

2/10 Poor

A very bad smell in a room cleaning staff did come and to check it and did agree. It was a very bad smell. We change rooms the second room. I came to make a coffee, and when I grabbed the filter, a bug fell out of the cupboard. They just want to Lysol it but we were done. We wanted a different hotel.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

alexander, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

4/10 Fair

J David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Experience was good except I booked a room with a BATHTUB and did not get one
Justine-Ariel, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

During the check in process, the front desk person seemed unpleasant and not wanting to be there. Her demeanor towards my family, left us feeling like we don't belong. Chlorine/other chemicals in the pool was very strong. My family and I had to returned to the pool mutiple times hoping the scent would eventually diminish. It never did. We eventually decided to use the pool, however we had to get out of the pool and pool area, sometimes returning to our room, before returning to the pool. Our eyes were burning, we were coughing, and my youngest son vomit multiple times. Apparently some of the guests complained. The water were tested. This was never resolved prior to our departure. Thursday mornining my family and I woke up to the entire hotel smelling like cow f*c*. Apparentely layed on properties close by. Prior to checking out, I observed the interaction with the same front desk attendant and other guests and notice her interaction with them was different; she seemed happy and smiles genuinely with her European or European ancestry guests. The opposite was for me. Her demeanor was unwelcoming. She seemed uncomfortable corresponding with me. Her "smiles" were fake the expressions on her face quickly turned cold. I had given her the benefit of the doubt maybe she was having a bad day when I checked in. Obviously not, her attitude differ based on the guests. I purposely chose to give her my business card, hopefully I can directly offer her advise on how to treat all guests.
Wayne, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Taysean, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Always a great hotel.
Joelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Easy check in, nice room. The room was plenty big, with comfortable beds and different pillows to choose from. This would be an Ideal hotel for a longer vacation because of the kitchen. The St. Jacob’s Market was just an added bonus we didn’t know about. Wow! What a cool market, with so much food and things to look at and buy. I would stay again and go on a Thursday or Saturday just to go to the market and get in line bright and early for the apple fritters!
Devin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Had to cancel reservation and was provided a voucher for a future stay
randolph, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Priscilla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome
Really enjoyed our stay staff was friendly easy to talk to and very helpful. Coffee was amazing. Will definitely go back.
Robert, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The breakfast can be better. We had to go eat out cos the food was below expectations.
Yewande, 3-night family trip
Verified Expedia guest review

2/10 Poor

Washroom ceiling was dripping. No one showed up for hours to fix after complaining. Tried using lobby washroom and my daughter got locked as the door lock got jammed.
Madhur, 1-night trip
Verified Expedia guest review