The checkin process was as horrific as we have ever dealt with across 100s of hotel checkins. First, the guy said their GM has left a note that there was no single room with two beds available and told us they will give two rooms for same price. When I gave the card , they charged double the price - 950 USD when they were required to charge 410.94 USD !!! When I pointed this out to him, he was like “ohh, no problem, will correct during checkout.” And then magic happened! The single room with two beds appeared - “I can now see two beds one room”
If anything , this was a criminal attempt at double charging us.