I put my elderly mother up at this hotel thinking they would be kind to her. Instead, they tricked her into ordering $100 worth of dry cleaning. They offered her a laundry service, and she asked if it was a regular washer and dryer, and they said yes. My mother has never used dry-cleaning in her life and asked to make sure it was a regular laundry service. Towards the end of her stay, they started calling her room to come to take care of her bill, and she was appalled to find out that they had LIED to her about what service she signed up for. She talked to a manager and offered to pay half of it and he agreed. Then, when she tried to check out, the front desk girl said she would call the police if she didn't pay. WHO TREATS OLD PEOPLE THIS WAY???? My mother was so embarrassed and in tears when I came to pick her up. What a horrible thing to do to a guest.