I had to travel from Bangkok to Cincinnati at the last minute for the funeral of my beloved godfather, who passed away suddenly and unexpectedly. I always stay in the West Chester area since it’s close to family, and I’m familiar with the Aloft brand from other cities. As a Marriott Bonvoy member, I try to stay within their portfolio, and this hotel met my needs perfectly. During my 6-day stay, every staff member I encountered was friendly and helpful. My room was stylish, comfortable, and well-appointed, providing a much-needed retreat. The lobby bar was a great place to decompress after long days spent with family. Everything ran smoothly, no pain points at all, and this Aloft will now be my go-to whenever I’m in the area. Highly recommended!