2/10 – Mangelhaft
7. Mai 2021
Received an email 8 minutes before checking in advising that we could not check in to our apartment until 4:30 pm due to the cleaner not cleaning the apartment until this time.
Naturally being on holiday I was not constantly checking emails so did not see this until I was already at the hotel.
I contacted the company to confirm if a cleaner had been as there was blood on the bedding. The company did not confirm if the apartment had been cleaned and requested I send photographic proof of the blood.
I sent this through and a woman popped by at 5:20pm the following day to deliver clean bedding for me to change the sheets myself and touch the bloody bedding once again...
Verifizierter Reisender
Romantikurlaub (4 Nächte)
Von Wotif geprüfte Gästebewertung