How is this a four-star hotel?? Nothing worked in the bathroom: clogged sink, clogged shower, water temperature control in the shower that wouldn't budge, and a fan that was so dirty that it blew a dust storm into our tiny room. An employee then brought us a fan that was EVEN dirtier.
The window opened just about 5cm, making the very small room insufferably hot and uncomfortable even at night.
When we told the receptionist about the broken water temp dial, she actually asked us, "Did you try turning it?" ???!!
Later, we discovered that they charged our credit card TWICE for the same night!
This hotel is just incompetence itself!!