2/10
The Foxy room is a storage room with a big tv.
Dark, and the small window offers a 'view' to an internal yard, very small and full of pipes.
A lot of noise from the pipes. Felt like sleeping with 10 refrigerators in the room.
Also, the room description is a lie: there was no coffee machine and no bath robe in the room.
Staff always smiling but very unhelpful.
The manager was never there and, of course, was the only person who could make a decision.
Requested a paid change/ upgrade 6 times and the answer was the same: hotel is full.
30 minutes from when i was told there is nothing they can do, after having made a complaint to expedia, they found a room (18 hours before my checkout)
Nobody should end up in such places for 150 euro per night.
Cristina
Aufenthalt von 3 NĂ€chten