2/10 – Mangelhaft
1. Okt. 2025
dirty room that smells like an ashtray
I cannot recommend this hotel. The room was filthy and smelled like an ashtray. To cover up the cigarette smells, the staff sprayed copious amount of cheap air deodorizer and made the combined smell unbearable. After back and forth with unresponsive staff, Vanessa, I requested a refund so that I can go rent somewhere else that I can breath in and was refused. Vanessa demanded that I look at another room before they will even consider giya refund. Since it has been a long day after my flight, I felt I had no choice but to comply. I went to look at the alternative and it was a decent room that didn't smelled like cigarettes, so I accepted. After accepting, I noticed that there wasn't any toilet paper and asked if the hotel could provide. The hotel declined my request for toilet paper. Overall, this was my experience with this hotel and their staff -Vanessa.
Steve
Steve, Familienurlaub (3 Nächte)
Von Hotels.com geprüfte Gästebewertung
