This is a yearly trip so if there is a room available we book it. Great service wonderful area. Our only complaint this year was the construction but that isn't the hotels fault
Room was clean, beds were comfortable. The coffee pot was broken but the Continental breakfast was good. Kids enjoyed swimming. Overall it was a good experience and reasonably priced.
It was comfortable. Pool area was great, but no towels. Breakfast was edible. Our bigest problem was the very bright light shining directly at our window that made it seem as it was daylight out, even at night.
When we got there we were informed there was a youth girls basketball team staying there, but that they were going to put us on a different floor from all of them so that way we were not bothered by any of them, well unfortunately they roomed us right in the middle of a bunch of screaming 10 year old girls, so sleep was limited, and the noise was very overwhelming.
The staff were attentive to every request and answered any questions I had. They were all very courteous and very thoughtful and really worked with me for my check-ins and check out to my difficult work schedule and accommodated anything I needed exclamation