8/10 – Sehr gut
8. März 2024
First of all, we did not get the room which we booked online. They gave us a way darker and not as nice room. We were able to switch room, however it was still not the room from the pictures online. They stated they are all already booked and therefore not available. Quite annoying. Sure the second room was better but still smaller and not as comfortable.
Anyway, on our third and fourth night, we finally got the room from the photos. Which was very nice.
The service was a bit annoying as there was no service. Everytime we needed a pool towel we were sent back and forth from the reception to the housekeeping staff and back. Please just give us a damn towel - should not be that difficult. Breakfast was ok.
All together, nice hotel, very convenient location but the "service" and the rooms need some updates.
Sebastian
Sebastian, Romantikurlaub (1 Nacht)
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