Alpina Phuket Nalina Resort & Spa

We have booked a villa with private pool. This was extremely large. I have never had such a spacious accommodation before. Also the private pool convinces by the size. Bed and room equipment left nothing to be desired. Also the big, general pool is very nice. Unfortunately I already have to come to the negative points. The private area is visible due to the height of the main house. The private pool is full of chemistry and can lead to skin irritations. On arrival there was blood on one of the cushions! The rain shower was defective. Both were repaired after complaint. At the check-in nobody told us that the minibar was included. The taxi stand in front of the hotel is extremely unfriendly, mafia-like and demands rip-off prices! Attention! We were already twice in the Metadee Resort around the corner, this costs under circumstances slightly more, is however much more beautiful.

Stayed for 6 nights over xmas 2019. Were given a 'free upgrade' upon arrival but were left feeling very underwhelmed at the condition of the room. Whilst clean, it was extremley outdated, tired and did not reflect the photos from Hotels.com or the price we had paid. In fairness to the hotel, they were very quick to apologise and resolve this, providing us with a suite which felt more in line with our booking costs. The restaurants at the hotel were uninspiring and despite the busy time of year were very quiet, as such didnt each in any of them. Breakfast was included with our stay and was satisfactory. Pool area was great for families, however, there were a few points such as loose tiles or broken slats which had the potential to cause accidents and should be rectified for future guests. After walking around the Kata bay, this hotel does appear to be one of the best on offer, particularly for families. The shuttle bus is both helpful and at hourly intervals throughout the day down to the beach front, however, this is a walkable distance for those wishing to. All in all, happy with our stay but may opt to look for a different bay in Phuket if we are to return.

I think it could use an update and a better breakfast for the price.The bed was hard and the rooms are tired.

The second hotel on our honeymoon trip was to the Alpina Phuket near Kata Beach. It was in a good location (10 min from Kata Beach), and easy to move around using tuk tuks and taxis. However, the actual room was outdated, and looked dark due to the dark furniture, drapes, and dustiness. Also, the wifi was spotty throughout the room. However, the A/C was strong. I would probably not stay again, since we were looking for a place to relax and rest from the day's activities. One great aspect: the breakfast food was really good! And the staff, both at the front desk, as well as at breakfast, were really nice, helpful, and always smiling.

Bed is a bit uncomfortable, connection to WiFi wasn’t good