InterContinental Resort Aqaba, an IHG Hotel

During a pandemic (COVID) one expects less, but the Aqaba Intercontinental staff went above and beyond to make us feel pampered with a smile on top of a great service. Cleanliness, social distancing, and hygiene requirements were available at each corner of the hotel. The staff very well experienced on handling the new normal, breakfast buffet artfully arranged and delivered to the hotel visitors. A BIG THANK YOU to all.

Mustafa very professional and helpful. Great experience.... great service.

First the check in was not warm welcoming . They tried to charge for breakfast even though it was included in the price .luckily I had a print out of the reservation otherwise they would not have beleived me. Then the manger says it is a system mistake ! Then they want to charge 50$ per night for a roll away bed. At check out they wanted to charge 30$ per hour for 2 hours i requested. A hamburger is 17$ at poolside . Honestly the hotel is not worth the money especially when i paid 230$ per night.

The location, the amenities and the staff were very good boardering on exceptional. However, the rooms are in dedperate need of modernization and renovation in particular for the rate being charged.

Great beach crystal clear water enjoyed the stay with my family

Hotel is really great luxurious and staff are professional Rooms are wide and big

We have stayed in many hotels around the world and can vouch that this is one of the best we have stayed, from waseem at the reception to the main manager. They all went out of their way to please us including a late check out. The family rooms are very spacious and include a partition dividing wall. The beds are very comfortable. Each of the two children had separate beds (1 was a double sofa bed). Looking at the other beaches at Aqaba, intercontinental has the most spacious, cleanest with fantastic pools! All the main food places, tourist attractions, shopping etc is within walking distance. The hotel internally is very well presented from the art work to the live piano playing. The breakfast was....AMAZING! You need at least 1.30 hours to savour it all. If you are considering a hotel with class that will cater for both you and the kids then look no further. Very highly recommended!

I liked the breakfast, room, TV, hospitality, beach, and swimming pool. I didn't like that the beach at night was very dark.

Was a great hotel, with wonderful staff Mustafa at reception who was always happy to help in any way he could to make your trip to Jordan more pleasant, would definitely recommend the hotel for anyone staying in Aqaba

I cannot recommend this resort to a friend. My wife and I were very excited to stay at this resort, because it had amazing reviews. But, upon walking into the hotel we immediately smelled cigarette smoke infused with overwhelming perfumes. The smell was everywhere and if you are not used to cigarette smoke, then this may not be the stay for you. The cigarette smoke smell was embedded in walls and hallways around the hotel. We could even smell it in our "non-smoking room", through the ventilation system. Overall, my wife and I had an underwhelming experience. The decor and ambiance of the resort was lacking. The food was not good, either. Throughout the trip we stayed with other notable brand name hotels and the experience was as promising as expected.