Grand Hotel Palazzo Suite & Spa features a rooftop terrace and puts you within a 10-minute walk of Livorno Aquarium and Villa Mimbelli. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and Italian cuisine is served at Roof Garden Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a sauna.
Museo Civico Giovanni Fattori - 7 min walk - 0.6 km
Port of Livorno - 2 min drive - 2.2 km
Getting around
Galileo Galilei Airport (PSA) - 26 min drive
Antignano Station - 12 min drive
Livorno Central Station - 14 min drive
Quercianella-Sonnino Station - 20 min drive
Airport pick-up service
Restaurants
Stuzzicheria di Mare - 17 min walk
Porca Vacca - 17 min walk
Bar Sirena - 16 min walk
Oster Da…Un’altra parte - 10 min walk
Surfer Joe's Diner - 6 min walk
About this property
Grand Hotel Palazzo Suite & Spa
Grand Hotel Palazzo Suite & Spa features a rooftop terrace and puts you within a 10-minute walk of Livorno Aquarium and Villa Mimbelli. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and Italian cuisine is served at Roof Garden Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a sauna.
At a glance
Hotel size
123 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only, up to 22 lbs per pet)
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured onsite self parking (EUR 18 per day)
Onsite parking limited
Electric vehicle charging point on site
Transfers
Airport pickup on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Use of nearby fitness center
Bicycle rentals nearby
Working away
Business center
5 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Fitness center
Seasonal outdoor pool
Bicycle parking
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Uses some LED lighting
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
50-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Uses some LED lighting
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Roof Garden Restaurant - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Airport shuttle service is offered for an extra charge of EUR 70 per room
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Parking
Secured self parking costs EUR 18 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Carte Blanche
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
NH Grand Hotel Palazzo Livorno
NH Grand Palazzo
Grand Hotel Palazzo Livorno future MGallery Sofitel
NH Livorno Grand Palazzo
Grand Palazzo
Grand Hotel Livorno
Grand Hotel Palazzo future MGallery Sofitel
Grand Palazzo Livorno future MGallery Sofitel
Grand Palazzo future MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery Sofitel
Grand Hotel Palazzo MGallery Sofitel
Grand Palazzo Livorno MGallery Sofitel
Grand Palazzo MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery by Sofitel
NH Grand Hotel Palazzo
Grand Hotel Palazzo Livorno (future MGallery by Sofitel)
NH Livorno Grand Hotel Palazzo
Grand Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno Hotel
Grand Hotel Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno MGallery
Grand Hotel Palazzo Livorno Hotel Livorno
Frequently asked questions
Does Grand Hotel Palazzo Suite & Spa offer free cancellation for a full refund?
Yes, Grand Hotel Palazzo Suite & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Palazzo Suite & Spa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Grand Hotel Palazzo Suite & Spa?
Yes, cats and dogs are welcome, with a maximum weight of 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Grand Hotel Palazzo Suite & Spa?
Yes. Self parking costs EUR 18 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Hotel Palazzo Suite & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 70 per room.
What are the check-in and check-out times at Grand Hotel Palazzo Suite & Spa?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Hotel Palazzo Suite & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Grand Hotel Palazzo Suite & Spa also has a steam room.
Are there restaurants at or near Grand Hotel Palazzo Suite & Spa?
Yes, Roof Garden Restaurant offers alfresco dining, Italian cuisine, and ocean views.
What's the area around Grand Hotel Palazzo Suite & Spa like?
Grand Hotel Palazzo Suite & Spa is located on the waterfront, a short 1-minute walk from Terrazza Mascagni and 5 minutes' walk from Livorno Aquarium.
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Reviews
Grand Hotel Palazzo Suite & Spa Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great with plenty of choice and very varied. (5 reviews)
beautiful hotel over looking the sea. the staff were so friendly and helpful.
Verified review
10/10 Exceptional
Jul 16, 2022
Very nice hotel. Had a lovely stay
Verified review
10/10 Exceptional
Jun 2, 2023
Great location
Verified review
10/10 Exceptional
Jul 21, 2022
Great hotel with good service. Nice area and good for a short trip
Verified review
10/10 Exceptional
Jun 19, 2022
Water front and great location Staff were excellent
Verified review
10/10 Exceptional
Aug 10, 2022
Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by.
Verified review
10/10 Exceptional
Jun 11, 2023
Great location. Great place to so
Verified review
8/10 Very good
May 10, 2023
Great stay, friendly and helpful staff. Expensive to eat and drink.
Verified review
10/10 Exceptional
Nov 8, 2022
The view was incredible. Just make sure you get a room witha see view.
Verified review
8/10 Very good
Sep 12, 2022
Comfortable with accommodating staff.
Verified review
8/10 Very good
Oct 19, 2022
Happy returners
Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays.
Verified review
8/10 Very good
Jun 21, 2022
Nice hotel, expensive drinks
Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer.
Verified review
8/10 Very good
Sep 19, 2022
Elegant and stately hotel in Livorno
It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others.
Verified review
8/10 Very good
Aug 3, 2022
Very nice hotel and friendly staff. Big room with big balcony overlooking the mediterranean.
Regrettably now pillows on the chairs on the balcony.
And by far the worst shower design we have ever seen
Verified review
10/10 Exceptional
Oct 29, 2022
Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new”
Verified review
10/10 Exceptional
Jul 16, 2022
A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds.
Verified review
6/10 Good
Jun 19, 2022
Renatas
Restaurant service is poor.
Verified review
4/10 Fair
Jul 18, 2022
Poor effort
From the outside the Hotel looked very nice like 5* hotel should. However front desk service was poor, rooms were dirty and corridors dark. Definitely not a 5* level. Pool was also dirty and floors slippery. In a restaurant service was slow and we were like air to them. Food was also average.
Breakfast was great!
Verified review
6/10 Good
Aug 13, 2022
Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!!
This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque.
Still charging for a standard no longer met. Fabulous views from pool and restaurant.
Verified review
6/10 Good
Sep 26, 2022
Not the same
This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days.
Verified review
2/10 Poor
Oct 7, 2022
Avoid it it's dirty old and expensive.
200 euro per night it's a total scam.
Every morning was walking up from the smell of the sewage that was coming from the corridor, plus for few hours there was a black out in many rooms.
The hotel is very old.
The restaurant is super expensive 1 cola -10 euro, water- 7 euro, plus 7 euro charges because you are sitting on a table, so almost 30 euro and you did not even start eating(they need to relax it's Livorno not Mykonos).
Verified review
4/10 Fair
Dec 20, 2022
This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone.
The cleaning staff were super loud at 6 am
We ate at the restaurant and the food was not very good.
The hotel is very cute and has paid parking.
Verified review
2/10 Poor
Jun 20, 2022
Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
Verified review
2/10 Poor
Jul 12, 2026
Under al kritik
Svarer overhoved ikke til billederne på siten…
Slidt og faktisk ulækkert rum.
Verified review
10/10 Exceptional
Jun 29, 2026
Colazione ottima da 5 stelle, struttura imponente e nel complesso tenuta molto bene, le camere si vede che sono un po datate e potrebbero aver bisogno di qualche ristrutturazione. La piscina molto bella ma acqua un po sporca nel tardo pomeriggio, forse si potrebbe migliorare la manutenzione e il filtraggio.
Dispone di parcheggio privato (a pagamento) oppure su tutto il viale i parcheggi sono gratuiti.