Hotel Lago Grey

I tried to get help with transportation from Puerto Natales but they just sent their main link with no help. It is a gravel road on/off 2 hours to get there. A private taxi is over $100 USD 1 way and the public bus only runs once early in the morning or once at night. We learned most people rent a car. I learned through networking that there may be a shared shuttle but not sure how to find it and hotel will not help. Not all rooms have the amazing view, some just to another building or greenery. They are simple rooms but effective and warm, good pillows with TV. It is all the basics. There is no spa or sundry store, you must walk/drive down to a mini mart that is separate but not far. If you want Hotel Lago Grey souvenirs get them there because they are not in Puerto Natales. Great cappuccino machine in bar area and decent meals. Only place to eat so either bring your own food or plan on having all your meals there, which are pricey. You must ask a lot of questions regarding tours, timing, etc it is not efficient. However, the guides on the tours are great and helpful!

TrpH, Romantikurlaub (1 Nacht), 15. Jan.. 2020

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The hotel was in a good location, just a short drive down to the trailhead where you can hike down to the beach where you can view the Grey Glacier and any icebergs that have calved off the glacier, and also where you can hike up to Mirador Ferrier. If you are planning to continue your trip into the park, you can take a one way boat ride to the other side of Lago Grey. I was generally satisfied with my stay, and the service was excellent from the reception as well as the restaurant/bar. However, in the room, the power sockets are placed behind the bed, so I had to shift the bed away from the wall in order to access power. Also, although you see beautiful pictures of the glaciers in the photos provided by the hotel, the view I got from my room was of a tree and other buildings. I think only the rooms on the higher floors in the newer block get the view, and in any event the glacier and the lake are quite far from the hotel so don't expect to get a close up view from your room.

Grace, Reise (1 Nacht), 9. Juli. 2019

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Not easy to get to but worth the views!!!

Amazing Views!!!

Brent, Reise (4 Nächte), 6. Juli. 2019

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We loved the location as we could seen the mountains from our room and also the dining area. The staff was not very polite and most did not speak english

Romantikurlaub (1 Nacht), 6. Mai. 2019

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Worth every penny for the view from the bar, restaurant, and the bedrooms. Incredible. The room was large, clean, had a great view, good heating, and great bathroom including lots of hot water. Food was good - both bar and restaurant - and the tours were excellent. In terms of the offered tours, we hiked up to the base of the Torres with my friend and our guide Felipe, who was excellent. The glacier cruise is brilliant, and includes free pisco sour. On our final day we did a tour of the main waterfalls and sights around the Massif - again led by Felipe. I thought this would be mildly diverting - it was actually seriously good, great to see some of the less well-known parts of the park that are equally stunning. Also to get up close with the vast amount of wildlife that’s hanging around. At lunch (the packed lunches the hotel provides are substantial) Felipe also produced bottles of wine and beers. While the tours aren’t cheap, you don’t get a cheap experience - they make you feel it’s worthwhile. Staying at this hotel was absolutely the right decision. Can’t wait to come back.

Urlaub mit Freunden (4 Nächte), 30. Apr.. 2019

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Amazing location. It’s the second time we’ve stayed here and this time it was for my birthday and they made that really special. We stayed in room 911 (excellent room number) and it had such a fantastic view. We were greeted by a view of an iceberg that had to be several stories high gleaming blue on the grey Lago with the glacier grey in the background. Amazing. Good food and yummy pisco sours! I only wish we hadn’t split up our hotels (two days in one place in TDP and two days in another) because I’d love to still be staying there and have that view. However, when in TDP you shouldn’t spend much time in your room because you’ve got to get out and explore!

Stotyx123, Romantikurlaub (2 Nächte), 21. Apr.. 2019

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Great but could be exceptional

Hotel Lago Grey is exceptionally located in Torres del Paine on the Grey Lake. I was informed that the hotel used to be considered a Hostel and that’s maybe somewhat noticeable in the facilities although I understand they are looking to add a Spa. The Hotel thrives on the Navigation to the Glacier which is a truly wonderful trip but suffers slightly with its excursion offering in the Park. Just be warned that as a solo traveller it might be complicated to do tours as they have a two person minimum, grant priority to all inclusive guests and only have a small team of guides which to me seems to be understaffed. The guides however who were amazing, they are extremely knowledge, friendly and helpful. Furthermore, the hotel staff (reception, Restaurant, Bar) and the navigation team are all fantastic and do everything they can to assist and accommodate you. They even go as far as to contact Head Office so they can make an exception. I had a Superior Lake view room which was very comfortable but it didn’t have an uninterrupted view of the lake, as the pictures show, but a large tree bang in the middle - that’s not to say the view was bad just not as expected for the price of the room. Overall I had a wonderful time at Lago Grey and with a few tweaks it could be exceptional.

Steven, Reise (2 Nächte), 6. Apr.. 2019

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We stayed at 3 different hotels in Torres Del Paine and this was the best of them all. The room was comfortable with a breathtaking beautiful view of the lake, mountains and Glacier Grey in the distance. The restaurant and bar also had the same beautiful view but from many windows. We had dinner in the restaurant and the food was good and reasonably priced (in fact it was the best value food in the whole park when you compare price and quality). There was a welcome drink which could be redeemed at the bar anytime. The only improvements I could suggest would be to include a fridge in the room and a bathtub. I would highly recommend this hotel and would stay here again if I return to Torres Del Paine

Liz, Reise (1 Nacht), 5. Jan.. 2019

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The beautiful sight of Torres and the glacier the rooms are so confi the people so helpful

Romantikurlaub (3 Nächte), 3. Jan.. 2019

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The staff is not in sync with the price that you pay

Romantikurlaub (1 Nacht), 26. Dez.. 2018

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