The room was very clean, everything seemed new, in a Scandinavian style. They look exactly like the website show. Staff were friendly and helpful. Near a couple of subway stations and many restaurants.
If you are going to be taking the train a lot to go to Sorrento, Pompeii, Ercolano, etc. take into account that walking to either Toledo or Municipio subway station, taking the subway to Garibaldi, and walking to Napoli Centrale, takes about 40 minutes.
A minor thing, there were not a lot of outlets to charge phones; we had to disconnect the lamps. Also, the WiFi was very slow and disconnected often. That resulted in my photos not being able to sync properly to the cloud, giving storage problems the following day when I wanted to take more pictures.