A clean, friendly, helpful hotel. Inexpensive: not fancy-dancy, but a very good value. Quiet neighborhood a short walk to the center. I had a balcony and private bathroom (but one of those where the whole room becomes the shower). Simple breakfast of a chocolate croissant, coffee, and orange “nectar” (not real juice). Good WiFi and heater. The owner offered me a free entry to Alpha Spa hot springs, which was a real treat! So you might ask if you could get the same, or at least a discount. (But it is a bus ride to a couple towns away.) The town itself is pleasant snd pretty, with a pedestrian center and many places to eat. All a good experience for my first stop in Bulgaria!