Everything was almost perfect: location, cleanleness, professional staff.
However the staff are not well equiped with necessary systems to act on-time.
I learned that the hotel was not yet officially opened so i hope it will be much improved after op
I prepaid for this room online. The hotel agent who checked me in insisted that it wasnât paid for and went ahead and charged my credit card for the full amount. He then realized that he made a mistake and canceled the payment. He promised I would get an email confirmation of the cancellation of payment. It has been 5 days now and my credit card has not been credited. Moreover, the room key didnât work. The made me sit in the lobby for 30 minutes at midnight only to realize that the problem was in the door. They could have given me a different room from the beginning. Overall, this was a terrible experience because of the staff.
This is a perfectly good hotel for a reasonable price in a good location in Beirut. 15 minutes to the airport and not far by taxi to downtown. Close to pigeon rock and the corniche. Itâs not fancy but the condition and facilities of the room were perfectly adequate for a short stay. The welcome at check in and at the bar was excellent. I think I was overcharged at check out for the mini bar drink I had.