In the heart of the city, Hotel Americana welcomes you with a coffee shop, gym and 24-hour business center. Connect to in-room WiFi, enjoy coffee or tea in the lobby and feel secure with a front-desk safe.
Reviews
6.86.8 out of 10
Good
Popular amenities
Gym
Pet friendly
Non-smoking
24/7 front desk
Free WiFi
Restaurant
Main amenities (11)
Daily housekeeping
Restaurant
Fitness center
24-hour room service
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Computer station
Front-desk safe
Feel at home (5)
Private bathroom
Television
Daily housekeeping
Pets allowed
Elevator
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
TV
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
Desk
Sleeps 2
1 Double Bed
View all photos for Economy Double Room
Economy Double Room
Highlights
TV
Fan
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
Desk
Sleeps 2
1 Double Bed
View all photos for Standard Triple Room with 1 Double Bed and 1 Single Bed
Standard Triple Room with 1 Double Bed and 1 Single Bed
Alfonso Bonilla Aragon Intl. Airport (CLO) - 35 min drive
Dauga Station - 45 min drive
Restaurants
Café Boulevar Del Río - 3 min walk
Bocados - 11 min walk
La sevillana - 2 min walk
Subway - Boulevard del Rio - 3 min walk
Tony's Restaurante Café - 3 min walk
About this property
Hotel Americana
When you stay at Hotel Americana, you'll be within a 15-minute drive of Chipichape Shopping Center and Unicentro Shopping Center. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Also, this hotel is within a short drive of Fundacion Valle del Lili.
Languages
English, Spanish
At a glance
Hotel size
47 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets stay free
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Coffee/tea in a common area
24-hour room service
Working away
24-hour business center
Computer station
Services
24-hour front desk
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Renovations and closures
This property is closed from August 30 2023 to August 28 2025 (dates subject to change).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property only accepts cash.
Also known as
Americana Cali
Hotel Americana Cali
Hotel Americana Cali
Hotel Americana Hotel
Hotel Americana Hotel Cali
Hotel Ayenda 1421 Americana
Frequently asked questions
Is Hotel Americana currently open?
This property is closed from August 30 2023 to August 28 2025 (dates subject to change).
Does Hotel Americana offer free cancellation for a full refund?
Yes, Hotel Americana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Americana?
Yes, pets stay free.
Is parking offered on site at Hotel Americana?
Sorry, there's no onsite parking at Hotel Americana.
What are the check-in and check-out times at Hotel Americana?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Hotel Americana and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Americana?
Yes, there's an onsite restaurant.
What's the area around Hotel Americana like?
Hotel Americana is in La Merced, a short 6-minute walk from La Ermita Church and 15 minutes' walk from Cali Tower.
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Hotel Americana Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
Jul 18, 2023
ARNO
ARNO, 3-night trip
4/10 Fair
Feb 11, 2023
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
DAVID
DAVID, 1-night trip
10/10 Exceptional
Jan 4, 2023
Angela viviana
8/10 Very good
Dec 31, 2022
ANGELA VIVIANA
ANGELA VIVIANA, 5-night trip
10/10 Exceptional
Dec 14, 2022
MANUEL
MANUEL, 1-night trip
10/10 Exceptional
Jun 16, 2022
JAIME
JAIME, 2-night trip
8/10 Very good
May 28, 2022
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Derek
Derek, 7-night trip
8/10 Very good
May 25, 2022
Uriel
Uriel, 1-night trip
2/10 Poor
Apr 4, 2022
Rafael
Rafael, 1-night trip
8/10 Very good
Mar 20, 2022
john
john, 4-night trip
2/10 Poor
Dec 27, 2021
Mala prestaciòn del servicio
Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Sergio
Sergio, 4-night trip
8/10 Very good
Dec 2, 2021
Exelente, todo muy cerca para salir
Maria
Maria, 1-night trip
2/10 Poor
Dec 2, 2021
Nooit meer.
Donker kader. Omgeving treurig. Geen ontbijt. Geen warm water. Luide aircondicion. Geen brandbeveiliging. We zijn er gevlucht!!!
Verified traveler
4-night trip
4/10 Fair
Nov 26, 2021
Mala experiencia y mal hotel. Atención pésima.
Es un hotel muy malo y la atención pésima. Si bien es low cost, creo que ya exageran con el mal estado de los baños y la falta de ducha caliente. Es la primera vez que me pasa con un hotel que no dispone de agua caliente. No volveré a este ni ningún otro hotel de la cadena.
CESAR
CESAR, 1-night trip
8/10 Very good
May 1, 2021
Great location near the river walk right in centro
Verified traveler
7-night trip
2/10 Poor
Apr 18, 2021
Travelocity did not respond to my sevral attemps to cancel hotel reservation.
Sent you guys sevral notes messages to cancel hotel
Verified traveler
1-night trip
2/10 Poor
Apr 3, 2021
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Verified traveler
4-night trip
10/10 Exceptional
Apr 2, 2021
La habitación muy limpia y camas cómodas
Verified traveler
1-night trip
2/10 Poor
Dec 13, 2020
Verified traveler
9-night trip
2/10 Poor
Dec 5, 2020
Terrible and disgusting
Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Verified traveler
1-night trip
10/10 Exceptional
Oct 25, 2020
Julian
Julian, 2-night trip
10/10 Exceptional
Dec 5, 2019
La ubicación muy buena. La srta. claudia excelente servicio muy amable y siempre dispuesta a ayudar.
Verified traveler
1-night trip
10/10 Exceptional
Nov 13, 2019
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.