Ponta Mar Hotel

A quick overnight stay in Fortaleza. Room was comfortable and clean. Breakfast in the mornnng was delicious. Great location. It is on the beach -perfect for our morning walk.

Stay away, dirty elevators, rooms severely in need of renovation, unsanitary breakfast area, and poor food in general. The also up-charge at every opportunity. Employees confide that that hate working there. No hope for this hotel under current upper management There are much better hotels for the money on this strip.I have been travelling to Brazil and Nordeste for 25 years ans speak the language, and this has to be my worst hotel in memory.

The Ponta Mar hotel was great for our stop in Fortaleza! It is centrally located with the beach in front of the hotel and restaurants located nearby. We were able to walk most places (night market, dinner, beach, etc) and it was easy to catch a taxi/Uber. The hotel was clean. The bathroom was big enough and also clean. The pool was nice though we didn’t take advantage of it. And breakfast was a nice bonus. We appreciated little benefits like beach/pool towels being provided by reception, etc.

Terrible service. We said many times that the air conditioning was blowing really cold on out face and that we want to open the window but the windows was locked. We called and request many times for them to fixed and they Did not care. Also nobody answer the phone at the hotel specially when you need to call the front desk. Poor service. Very hot and noisy room. The management is very poor and I am definitely not coming back again! I complain many times about my room and the management just pretend that everything was solved and ok. Our refrigerator was empty and by the time of the check out they were charging for 4 bottles of water that we did not even seen in the room. The beds were clean but the room itself was very dirty ! NEVER EVER AGAIN! Avoid this hotel!!! Breakfast was just terrible. When you ask for a room service the price you see is not the price you pay in the end. They were charging the pizza paper package... I never seen this before anywhere in the world. I WORK ON HOTEL INDUSTRY AND THIS HOTEL WAS THE WORST EXPERIENCE EVER!

No blankets..you have to ask..if they burning it...they turn the light off on you fate waiting 40 minutes for an orange juice cause it closing time in the restaurant...garage is small...you better come back to hotel early if you want to park in the garage...restaurant service is horrible...they act like they are doing you a favor....do not recommend at all

Old Hotel - good location and great View! Safe in my room was broken and their laundry prices is a ripoff! (you dont see prices until you get it back!) English level by staff was very poor.

I’m definitely not staying there again. Could be a 5 star hotel if under proper management. I got there 10 hours past check in time to a dirty bedroom. The hotel it self didn’t smell good. Old and not kept, old bathrooms, stained mirrors, I even wanted to checkout but they wouldn’t refund me. So they gave me another bedroom that was clean but still too old, a/c fan flap was broken, toilet not flushing properly, very greasy windows, one of my colleagues that booked the same hotel wouldn’t stay and left. Definitely don’t recommend.

Not enough beach/pool towel per room. We were in 3 and only got 2 towels

Overall good value, but the hotel lifts need attention as they are slow.

Gostei muito do Hotel, a única coisa na hora do check-in cheguei muito cedo queria pra mim pagar por hora ate às 14:00 sendo que meu quarto estava disponível em outros hotel de Fortaleza eles fazem isso a hora que chego liberam... meu caso pq na minha cidade os vôos só sai na madruga. Sim tem um rapaz na recepção muito arrogante ñ sei nome um gordinho baixinho. Acho que nada que uma boa conversa mais ele ñ. Fora isso quarto excelente com vista pro mar, camareiras muito top deixava tudo bem arrumado e decorado. Bom D + ❤