Gutes Hotel in guter Lage. Recht kleines Zimmer und kein Schrank vorhanden (nur offene Garderobe) auf dem Balkon war nur eine kleine Sitzbank , kein Tisch oder 2 Stühle. Sehr wenig Liegen am Pool. Frühstück war gut. Shuttle zum Strand. Zu Fuss ca 20-30 Minuten (nicht zu empfehlen) Roller mieten ist ein Muss, schöne Strände in der Nähe. Das Personal macht schon sehr früh und laut sauber (ab 7 Uhr) Hotel ist hellhörig. Trotz allem gutes Hotel. Man hält sich eh auf Bali und nicht im Hotel auf.
Angie, Reise (13 Nächte), 10. Sep.. 2018
Staff were very nice and very polite. Food at restaurant very good.
Beach shuttle needs to run more often.
Need fans in reception and restaurant.
Linens not new or very white anymore. May even say look dirty. 1 hour wait and 3 calls to change dirty pillow at 10.30pm.
Breakfast offerings not replenished very well. No juice glasses on 3 out of 4 times. No milk 2 out of 3, and asked for bowl for cereal 3 times and am still waiting.
1 hour wait for pool towel on more than one occassion.
Reise (4 Nächte), 26. Dez.. 2019
Aircon was good.
Buffet breakfast facility was too small and could not keep up with high season tourist demands. Kept running out of cutlery and cups, and facility was small and cramped.
Familienurlaub (1 Nacht), 25. Dez.. 2019
The hotel is good for money but it is located in a good location
Niwat, Familienurlaub (3 Nächte), 22. Dez.. 2019
The hotel itself is very nice and the property is Immaculate. However the staff service is very poor. A lot of the staff don’t speak very good English so ordering was an ordeal every time. Just waiting to give your order could take Up to 15 minutes sometimes and that is with lots of staff walking around seemingly doing nothing. Room service was a total joke, you would put your please make up room sign on the door and the staff would be on your floor when u left the room at 10am. You would return home at 5pm and the room Wouldn’t be touched and then at 6pm when u are relaxing or getting ready they would knock and ask if they could make up the room, I’ve been all over the world and never seen room service come at 6pm. The hotel prices are expensive for Bali and are pretty much Australian prices without the service or quality of Australia. Overall the hotel is a lovely place and good location but staff training over all areas are needed. The staff are smiley and friendly But service skills are extremely lacking. Wouldn’t advise people to stay here but we had a good time overall.
Jack, Romantikurlaub (11 Nächte), 20. Dez.. 2019
The room was very small and there wasn't a separate bathroom. The sink wad next to the bed. Alot of noise from doors banging and the hallways were dirty. We had paid for 7 nights but checked out after 3 nights.
Edwin, Reise (7 Nächte), 18. Dez.. 2019
Nothing to complain and the breakfast was very good.
zhang, Reise (4 Nächte), 24. Nov.. 2019
Room was very good , very clean and tidy upon arrival and all facilities were great , staff were friendly and couldn’t do enough for you
Familienurlaub (9 Nächte), 18. Nov.. 2019
Lovely grounds and pool area.
Musty and mouldy smell in room was disappointing.
Romantikurlaub (8 Nächte), 14. Nov.. 2019
Value for money hotel
Reise (4 Nächte), 24. Okt.. 2019