Sugar Marina Resort - NAUTICAL - Kata Beach

The restaurant staff was very friendly and helpful, the male staff in reception friendly too, but the more senior lady staff in reception seemed mostly busy on their smart phones, seldom looking up to actively ensure a good stay for the customers or even extend a smile or friendly gesture. I think this hotel has a general feel that they do not have to make any efforts because clients are coming anyway. Hotel is functional, not dirty but just about delivering minimum expectations of cleanliness, nothing more and nothing less. Active information about facilities, services and things to enjoy, including proper information about transportation options across the area is almost non existent. Environmental responsibility and helping customers spend less single use plastic by eliminating bottles, using water tanks instead, remove plastic from waste bins etc. is non existent. Here the hotel management should step their game up. There is room for improvement and perhaps I would after that stay here again.

We stayed here back in 2014. Was good to see it was still good. Location was convenient 10 mins walk to Kata Beach. Room was clean and cozy. Staff was warm and friendly. Would stay here again.

Good hotel for price & great location, added bonus was free mini bar, two soft drinks, one beer & one chocolate bar.

Just an average place to stay in the hustle of kata beach. Good VALUE for money. I had a swim out room and sadly the room next to me was being repaired / painted so when I had air conditioning on my room filled with pain fumes. People congregate by the small pool waiting for taxis and day trips smoking. Breakfast was adequate. Staff very friendly and helpful. Short walk to beach. Kata is over run with Russian tourists do stay away as there are much nicer parts to visit.

It's pretty comfortable for it's price. The floors are a little bit oily, presumably from the type of cleaning agent used to clean the floors. Felt like stepping on dried up oil. Sheets were not changed daily and after room makeup, they did not replace the bathroom mat. Apart from those, the room was reasonably clean, and both the room & bathroom was spacious. We were lucky to get a room with a view of Kata Beach and Big Buddha atop the hill but my friends were not as lucky as their room's view was of another private housing facing a dark road with trees so there were mosquitoes. WiFi isn't great but we had unlimited data so it wasn't a problem. Hotel staff were friendly. Overall, not bad for the price.