I am utterly dismayed by my recent stay at The Lalit Chandigarh. This establishment falls tragically short of the five-star rating it claims. The service was abysmal, leaving me feeling neglected and frustrated throughout my stay.
Despite the restaurants being overstaffed, it was nearly impossible to get anyone's attention for service. The waitstaff seemed utterly indifferent to the guests' needs. Room service was equally frustrating, with each order taking over an hour to arrive.
The pool area was an absolute disgrace. Guests were openly flouting the rules, drinking beer and eating in the pool. Not only was this unsanitary, but it also created an unpleasant atmosphere for those seeking relaxation. To make matters worse, the hotel's bar staff actively encouraged this behavior by serving food and drinks directly to the pool.
The pool attire situation was equally appalling. The lack of enforcement regarding proper swimwear resulted in guests swimming in their underwear. This blatant disregard for basic decency was offensive and made me incredibly uncomfortable.
In conclusion, The Lalit Chandigarh is a far cry from a five-star hotel. The service is non-existent, the pool area is a chaotic mess, and the lack of enforcement regarding basic rules and etiquette is appalling. I strongly advise against staying at this establishment.