Loved staying in the room we had. Some others had trouble with noise from behind because of other villas. Pool area lovely and staff amazing. Breakfast was fresh and more than enough for quantity and quality excellent.
Having had our flights cancelled by Jetstar the night we were to arrive for 8 days the hotel was uncooperative in helping with a part refund. Refused to communicate with Hotels.Com and fell on deaf ears. We would expect a
Penalty for part of the stay, however the fact no reply to agent saw out of pocket for the full 8 nights. We communicated with the hotel, it they had little sympathy. Will not stay there ever again
Quiet relaxing location. No frills accomodation. Staff were pleasant, not overbearing. We wanted to stay until 4pm and was a little disappointed they wanted to charge half full room rate despite not being booked.
Thank you for a lovely stay at this small and tranquil hotel. I used the Spa most days for an amazing relaxing massage. Amazing best massage I have had.
Only think I can say is there are a few finishing touches missing. No tissues in the room, Maybe a couple of other toiletry items in the bathroom not a major problem as I brought my own and Bintang Supermarket is just 15 minute stroll away. I also had to leave the hotel at night to go and watch the AFL only four channels on the tv but also had a dvd player to watch the movies you bought.
Beautiful pancakes and plenty for me to eat.
Thank you for caring during my visit and I plan to return.
The Pearl hotel was excellent only small about 16 rooms so very quiet.The pool was about 8 steps from our room water temp is good well laid out gardens separate this area from The Pearl Restaurant that happens to be a very good one one the top around the area would definitely stay again.Good for romantic stay or just chill