The Sakala Resort Bali

es war rein garnichts zu bemängeln. nur der strand war nicht zum schwimmen ausgelegt.

Das Hotel hat seine besten Jahre bereits hinter sich. An allen ecken merkt man den Zahn der Zeit. Abgebrochene Fliesen im Pool oder abgewohntes Mobilliar in den Zimmer werfen einen dunklen Schatten auf das sonst relative gute Hotel. Die Angestellt waren stets bemüht die Kundenwünsche und Kritik umzusetzen. Leider sind die Bäder von Schwarzschimmel befallen was für ein 5* Hotel völlig inakzeptabel ist. Auch ist der Reinigungsservice für die Zimmer nicht aufmerksam und leert lediglich die Mülleimer. Die Reinigungszeiten lassen ebenfalls zu wünschen übrig. An 3 von 8 Tagen sollte um 16:00 Uhr das Zimmer gereinigt werden. Zu diesem Zeitpunkt will man vom Strand zurück kommen und ein fertiges Zimmer vorfinden, um sich für das Abendessen fertig zu machen. Die Lage ist relative weit im Norden von Benoa und damit zu dicht am Watersports Anleger. Damit ist die Benutzung des Hotelstrandes unmöglich ohne Gefahr zu laufen von Sportbooten überfahren zu werden. Immerhin wird ein Kostenloser Shuttle Service angeboten zu einem öffentlichen Strand in Nusa Dua. Das Frühstück reichhaltig und auf die Mehrzahl der chinesischen Gäste ausgerichtet. Unser Aufenthalt war von Ende Mai bis Anfang Juni und damit noch nicht in der Hauptsaison. Am Tag unserer Abreise stand 3 große Busse mit chinesischen Gästen vor der Hotellobby.

Das Sakala ist ein luxuriöses Hotel in dem man sich gut entspannen und erholen kann und bietet alles was das Herz begehrt. Die Zimmer sind groß. Es gibt nichts, was das Personal nicht umsetzen kann. Das Personal ist ausnahmslos freundlich, nett und hilfsbereit. Einzig und allein die chinesischen Reisegruppen haben hier und da Kraft geraubt und die angenehme Ruhe gestört. Trotzdem gibt es keine Abzüge in der Bewertung.

We booked a 2 roomed villa which ended up being two amazing floors and our own pool, perfect for traveling with teenagers. The beds were huge and very comfortable. In hindsight at the time we travelled, we think we would have preferred one of the pool side rooms as there was more happening over that side.

You have to pay for all food expenses, limited menu items, elevator by spa not working, room key malfunctioned every day, pool requires daily cleaning. However, the staff was very exceptional with meeting request without hesitation.

I stayed for 2 nights in The Sakala Resort Bali-All Suites. I arrived late, almost midnight but still was warmly welcomed by the staff. I was lucky to be chosen as the guest of the day, as they upgraded my room to a deluxe suite and the duty manager showed my suite. The room was beautiful and spacious, bed is very comfortable. The breakfast buffet is nice, many food selection. Front desk and concierge are very accommodating as always. Ms Maggie is amazing, she made sure that everything’s alright during my stay. Ms Mila also gave me a call to check how was my stay so far. Was granted the latest check out of 2pm as my flight will be leaving on the night. While waiting and before leaving for my flight, they arranged an Afternoon Tea and Coffee Experience for me at The Sakala Beach Club, food and service was great. The massage at Wellness Spa is also good and relaxing. As i am also working in customer service industry, i am impressed with their service and hospitality. Everything else was excellent! Will definitely recommend this resort. Thank you so much, Sakala Resort Bali! It was a wonderful weekend spent in Bali.

We thought we were booking a hotel in the Noosa Dua gated area not down a side street not far from gated area. Hotel was devided by a road hidden in photos. Many facilities were turned off due to low patronage (saving money) eg spas;water falls; air conditioning in Gym; Gym equipment was faulty.Coffee, milk,knife, plates had to be requested and not replaced unless you asked.

We spent amazing vacation week in this hotel, staff were very friendly, good foods with reasonable price. But the hotel is far away from attraction places, normally we take about 2-3 hours to reached visited place.

Suite was huge. Plenty of room. Loved that it had a dining room table.

Our family stayed at two bedrooms suite and another deluxe room. We left for snorkeling trip 6 am and back to the room at 3:30 pm. They have not clean the room at all. In stead of apologizing, they said that it is my mistake because we did not put the clean up room light. But my sister in deluxe room did not put the light on either why they have cleaned it?? At night we could not take shower because no water around 9 pm. We have been waiting for one hour still no water. But we’re too tired. Then the next morning. Long queue for breakfast but in fact the problem is they do not have enough people to clear the tables and not able to clean up in time. I finally did not even get my cup of tea because the cup and the glass kept running out. I felt really awful and not enjoy staying here at all. The travel desk is very helpful. The beach club people are nice. The rest not really ok.