Hilton Jaipur

Dreadful. On our final day we booked one last night Abs then almost immediately had to cancel the booking. The hotel assured us we could receive a refund for the last night. When we contacted Hotels.com to arrange the claim was denied, we were told the refund would not be honoured, and the hotel lied to Hotels.come and said we checked out hours later than we did, which is why we could not be refunded. We have travel receipts proving the check-out time and we can pinpoint the staff member who said the refund would be no hassle. Neither the hotel nor Hotels.come will help and we’re essentially being told we’re lying about the offer of a refund.

We were visiting the Jhalana Leopard Reserve which is less than 30 minutes away from Hilton Jaipur. It is easily accessible from the highway and bypass. The staff were following strict COVID restrictions rules. Check-in and Checkout were smooth, effortless. The room was large, there were tea and coffee makers in the room. Large spacious bathroom with basic kit. We needed a quick lunch which the coffee shop provided and we were off on our way to the afternoon safari. Every staff member was courteous, vigilant and friendly. We couldn't have made a better choice.

Location is good. Service was just okay. Reception, house keeping takes forever to pick up the call from room.

Facility was very good. The service was as expected from Hilton.

We had a wonderful stay at the Hilton Jaipur. It was our first time ever to Jaipur and the staff at the reception made our stay superb. I would like to mention pratap one of the staff at reception who gave us an upgrade to a premium room. We extended our stay to another night and they still let us stay at the same premium room. The breakfast was a mix of both Indian and English and we loved having puris, parathas and masala chai for our breakfast. It had lots of varieties. The hotel was super clean and all staff were kind, helpful and always smiling. All our needs were attended. I would give it a 10/10 rating. The best hotel of my 10 day trip.

I went there on my anniversary . The team not only did special arrangements for the occasion but also upgraded my room to an executive cadre The employees were highly supportive. It’s the hospitality that matters

Was a nice hotel, good location, helpful staff, good facilities, the pool area however was not great...dirty

Very nice and professional staff specially Mr. Amar Singh in charge of multi-cuisine restaurant

Excellent hotel. Hilton always delivers ! Very clean. Staff helpful and friendly.

Wonderful experience