Though my check-in was supposed to be at 1pm, I was only given my room at 2:30pm because the previous guest had been accorded a late check-out. I was offered a coffee and access to the non-functioning wifi while I waited in the lobby with my things until my room was ready.
I them entered my room and not only was it just off the lobby and the main entrance, but there was a window between my room and the lobby (where there is constant smoking) that did not fully close - any other guest could have pushed it opened and entered, to say nothing of the cigarette smoke. The other side of my room was the street, which was incredibly loud as the room is right at street level. Plus, the wifi doesn't work, the place is not all that clean and the staff doesn't really seem to care. After seeing the room, I checked out immediately because I felt incredibly unsafe. Staff informed me this was the room I booked, even though the listing does not include these key details.
