Found someone else’s hairs in our shower, there was no remote for the TV anywhere in the room, the walls of the room were so thin that we could hear the main door to the property close, we could hear when others turned on their showers, we could hear our neighbour’s baby crying and other neighbour’s phone alarm. It was very difficult to sleep here because of this and the earplugs provided did not help. The soap had not been refilled for our stay, we ran out after our 2nd or 3rd day there and didn’t receive any more after texting the WhatsApp number provided. Both me and my partner also woke up with lots of bites all over our bodies after sleeping in the bed - we’re unsure if these are from mites, bed bugs or fleas but the bites only covered the parts of our skin that were in direct contact with the bed and sheets. They definitely weren’t mosquito bites. Despite the overwhelming negatives, some big positives were the bedroom being nice and large, the view of the city, and its central location.