I and my husband stayed at Savoy one night before we went to a dessert tour and back to Savoy for one more night. The experience was mixed. The first time, we waited for so long to get a room, because there were only a few check-in staff. Then, the air-con in the room was not working properly; the water in the shower does not have a stable temperature; the safety box could not be closed; drainage in the shower is somewhat clogged and water flooded out of the shower.
The second time, the experience was much better. Because we were late with the check-in, there was no queue and we could check in quickly. We got this time a different room. Air-con was working fine, but the safety box did not work either, We could, however, find someone to fix it right away as well as to fix the lock at the balcony door. Drainage problem was still there.