Now Onyx Punta Cana - All Inclusive

Beautiful beach..nice upgrades and accommodation . Would consider returning in the future

Spacious and over all just very clean. Plenty of seating

Great resort! Not over crowded. Super clean and friendly staff. Wifi was a bit spotty but they were having issues. Would stay again

Beautiful new hotel excellent service and the preferred area pool and beach is amazing. The Buffet needs big improvements. The food options are not food and it’s the same thing every day. We went over to the Breathless buffet and the quality and variety of food was 10 times better. Most people on our trip for very sick with GI issues the hotel needs to make huge improvements with ensuring the cleanliness of the food and those that make the food and the flies that come into the buffet area( although it’s in closed). Maybe when filter the water which they use to clean the food and fruit better because something is not right. It’s a bit to quiet as well. Some music for the adults section would help. However service, overall cleanliness and appearance of the proper is amazing!

Where do I start. Check in was okay they moved us to our preferred room first day although we had a regular garden. Our following day reservation was preferred. The food is awful. Absolutely 100% AWFUL! I’d rather have fast food the whole stay than eat what they provided. We literally ate to SURVIVE!! Everything was horrible. Pasta watered down, meat was rubbery so was the burger meat! Fries, cheese slices, rice, hash browns, bacon, breakfast sausage. Is what we tried to live off- Which they recycled certain breakfast meats for meals later. We had a “Dominican style fried rice” it had sliced breakfast sausage. We ordered room service bacon Mac and cheese.... it was melted slices of yellow cheese and slices of breakfast bacon. It was NOT even diced or cut- nothing! All the restaurants were awful only one that prob stood the chance was the Bluewater grill. Alcohol or lack there of. Barely trace of alcohol in your drink unless you tipped on the side. Customer service was so poor that half the time when I asked for something (always politely and in Spanish) it felt like I was inconveniencing them! I would rather walk to the kitchen myself to grab my own drink! Especially since it took longer than the food!! Room was fine but dirty. Faucets looked like they had toothpaste crust, shower is moldy all around and still had hair on glass from prior persons. We wanted to run home! For the money you spend... PLEASE STAY ELSEWHERE!! PLEASEEEEE!!

The hotel is beautiful and there is a lot to do at the hotel and at Breathless next door, it’s new and clean and the service is excellent. The beach and swimming pools are amazing especially at the preferred area pool. The hotel is on the quite side and not much music or anything as opposed to Breathless. The food at the buffet is not very good. We were at the Now Onyx for our wedding along with 70 guests and most people did not like the food at the buffet, there were not a lot of options same thing everyday. There are a lot of other restaurants which is great. However, almost every guest got sick with some sort of GI issue. One friend bit into a chicken wing where the chicken was raw! I think that the hotel needs to do a much better job with ensuring that The food is properly cooked and that whatever water they use to wash the food and fruits is MUCH better filtered because 50 out of 70 people getting GI issues from just eating the food and drinking alcohol is not a good look. I have been to the DR 12 times and had this issue once before. Aside from that everything was great. But being sick on vacation and always running to the bathroom doesn’t make for an excellent vacation.

There wasn't anything not to like. Staff is wonderful, especially Eliphet at the pool bar. Very clean.

I liked the swim up pool and the views. It was very enjoyable

We enjoyed our trip tremendously. The wedding planner was so kind and efficient. The employees were extremely polite and hard working. I will be back.

Nobody responsable to answer ours complaining. Everything was terrible