The stay started well but when I was awakened in a state of disgust because I saw what i knew was a bed bug running up my towel from the bed. I brought the towel to the staff lady named Ming and she, as I found out later pretended to not know that they already had them which was extremely unnerving to me. I helped her take out the sheets and try to inform her of the seriousness of this problem. She got behind her computer and said, "Thailand doesn't have bedbugs, it must have come by backpacker, probably, Cambodia." We saw several more bedbugs while removing the sheets, which I did out of concern for her. She could have put me on the floor without bedbugs but she merely put me in another bed instead in which I was awakened by yet another bedbug. I was furious and demanded a refund and said do you want a big problem or a little problem? The manager Pia refused and I know it's because of their short sighted greed because I could here the petty money talk from the manager the night before. They will never get rid of the bedbugs because they will never shut the room, which equals money, their true god and king, to simply remove the problem. Enjoy the bugs and watch who they decide who gets what room. They decided on the wrong guy this time and I want to world to know!