Location is far from the center, nothing happening there. Heating is not sufficient in the winter, cold room. Once you switch off the aircon, the heating radiator in the room switches off as well, as they are connected. Useless. Bed is rather hard, they offer toppers but took two days to get it. You can not use your laptop in the dinner area, what a joke! Design is cool boho style, it’s a refitted office building. Rooms were clean. Food is good. Staff is completely lacking empathy, no interest to make customers happy or meet your wishes.