We got a surprise upgrade and stayed in a fabulous suite on the second floor. The room is super comfortable , with a living room, fully equipped kitchen and a washing machine. It has a huge balcony with an amazing view all the way to the ocean. (We could see the cruises, not the actual ocean but it was really cool). The only problem is that the stairs from the parking to the upper floors are slippery and I fell (take the elevator!l!) The staff is very friendly and thoughtful. The hotel is very close to the city center so it's only minutes away walking, the area were the hotel is located is a bit decadent, with beautiful old buildings in ruins and some restored, but it feels safe