Anna (manager) was very helpful and always contactable via text messaging. The 1st room I was given did not look anything like the one shown on the website so I was disappointed, but I was moved to the one I had booked the next day. It was inconvenient but I was happy to move. So be careful, some rooms do not look like the ones shown on the website, and I would prefer it if every room was shown on the website and the one without light (the window is next to a wall) should be cheaper. The place was very clean and that was great. The TV channels were slow to switch (flicking channels was slow) but the WiFi was good enough. However, one issue is that on the website I read that the rooms were 'soundproofed' but this is not the case. So, if the person next to you is quiet then you can enjoy staying even in a super tiny room (and the single rooms are super tiny, almost impossibly small) with a nice view of the park (not all rooms have a view on the park, some are by the main road). But if the next door person is noisy then it's very difficult. The last 2 days of my stays a very noisy couple moved next to me and it was impossibile to do anything. I could hear every single word and it was very unsettling. They were loud, granted, but if the rooms were soundproofed as stated I would not have heard it. All in all, if you get the right room with decent 'next-door' guests, you can enjoy staying here (close to the station, a 24-hr gym and a discount supermarket).