Novapark

Hotel schön und gut gelegen, sehr freundliches Personal. In der Nacht aber sehr laut wegen den vorbeifahrenden Bussen

Stayed in Santiago for a week due to a conference. The hotel offered good value for money, was located centrally and was immaculately clean. The Hotel has secure entry, and has a restaurant and a bar. The major downsides for me were the lack of a proper central heating system which meant the room was freezing in Santiago winter. In addition to this, the hot water was an issue for me: The water was either lukewarm or took multiple minutes to heat up and the pressure of the water was very disappointing.

Ein vernünftiges Hotel für einen Kurzaufenthalt. Allerdings werden die müden Leute aus den Langstreckenflügen für den Early-Check-In (2 Stunden) mit einer halben Tagesrate abgezockt.

Gute Laage, nur wenige Straße zum Stadkern, ruhig gelegen. Das Hotel hat einen guten Stadart und ist mit dem Ibis-Hotel zu vergleichen. Es war sauber und ordentlich.

The hotel staff was great. The neighborhood was a bit dicey, although Santiago and Chile's cities in general are going through a bad time just now due to demonstrations that have degenerated into vandalism and violence. Rampant graffiti. The next metro station over toward the center had been shut down. Hopefully this will blow over. The hotel restaurant is good for a light meal; the breakfast is very good, considering it is described as Continental. We stayed in a twin room, and that is literally what it is--two twin beds, nothing more, at a very good price. Probably OK if you are going to be out of the room most all the time.

Perfect stay to discover Santiago. Only Thing I was missing is a refrigurator in the room.

Nothing unique, but very pleasant. Staff is good. Helpful. They dont have a city map

A very pleasant stay in a quiet clean unit. Hotel is safe and close to a number of attractions. Helpful friendly staff. Great breakfast. Only suggestion is a clear street map of immediate area for overseas visitors as the area around hotel is a bit confusing to get around. Also an English TV channel for news would be helpful.

They never had a good disposition. Of the three reservations, a passenger could not travel or stay. The hotel was kindly asked not to charge that third room. We know it was out of time, but we kindly ask for compression. They told us that he was going to check it and they were going to get in touch. In the end they never responded and I charge the third room the same. The center of Santiago is a chaos in recent months, being very bad for hotels. I expected a little compression from Novapark and thus be able to establish a relationship with them, but I see that they preferred to charge the third room and not mind building a long-term relationship. A pity, nobody today wants to stay in the center of Santiago, so, it attracts attention as they with little demand give themselves the luxury of treating a customer this way badly.

Clean Central hotel.