2/10 – Mangelhaft
20. Juli 2024
On our arrival at 7 a.m. the receptionist asked for 100 UAED for „early check-in“. After a 7 Hour flight I didnt had the power for a discussion and we just wanted to sleep. I was in many hotels from 2 to 5 Stars and nobody asked for a fine like this. This is not customer friendly. After this bad situation on the checkin went for our room. The room was very dirty, bathroom felt apart and more. We send the manager a message but nothing changed.
The room service was the baddest I ever had. I feel sorry to Write this down, but the room was very dirty, day after day. They forgot to give us two towels everyday, Even after we told the receptionist two times.
One day the room service let our door opened. Thankfully nothing got Stolen.
The only two positive things:
- Free Parking
- very good Wifi
We cannot recommend this hotel
Atakan
Atakan, Romantikurlaub (7 Nächte)
Von Expedia geprüfte Gästebewertung