Instead of an VIP-Upgrade I got a downgrade!
My room was at the ground floor, room no. 002, next to the Bar and the toilette! Very noisy!
In the bathroom there is no mirror at the washbasin available, that´s really incredible!
At the reception I asked for another room but it was not possible.
Furthermore, I asked to book the airport transfer to my room but even that was not possible. The lady told me that I have to pay cash for the transfer and the taxi driver has no problem with change money even if I pay with a EUR 100,- note but finally he had no change money at the airport. I needed to seek for an ATM and I needed to withdraw money to pay the Taxi.
Altogether it was very disappointing and one of my worst stays in a Hotel what I booked via Hotels.com!