4/10 – Ziemlich gut
16. August 2019
Our first night in Peru and we were deeply disappointed. Our room was overbooked. So we got a different one. No apology or refund or amenity that could have conciliated us. They offered us to stay in another hotel but since we arrived very late and left very early we weren't up for another taxi ride through town. In general the staff seemed overchallenged. There was also a huge problem with the hot water. Nobody could shower that night, which was again a real bummer because we just wanted a hotel to refresh again after a couple of nights in a night bus. The room features are OK for the price. The breakfast also. But again the staff was overchallengend, I had to carry up the bread to the dining hall myself so that all of the waiting hotel guests could start eating.
Verifizierter Reisender
Romantikurlaub (1 Nacht)
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