The property needed some obvious TLC. The furniture in the lobby/ breakfast area was very worn out and torn. Found it very weird that we were going to use the room key to open our door just to find a housekeeper walking out herself. The pool area could use some TLC. There were some missing slate pieces and obvious issues along the pool. It was nice though that it was inside and heated so it was perfect temperature. I liked that there were towels available.
Took over 10 minutes to be greeted and then an additional 10 to get checked in. Individual at the counter was checking in another guest, but failed to acknowledge my presence. Room was dirty - walls and bathroom had not been cleaned properly.
There is no way to have a privacy lock on the sliding bathroom door. The dog can open it when someone is using the bathroom. Will avoid this in the future.
Should not have to ask for more bottles of water for 4 people. 4 people should be 4 bottles of water.
A neat hotel with very comfortable rooms. The free breakfast had many items to choose from. The staff were very helpful and nice.
Overall, a great place to stay.