Terrible experience, we were a group of 5 Chinese customers arriving from a delayed flight, we arrived at the hotel at midnight during check in our credit card from work had some problems, and some of us wasn’t feeling well so I’ve asked the receptionist to let the guest go to the room first and let others solve the payment problem, the reception reply very arrogantly that it wasn’t possible, and that before we solve the issue nobody can go to the room, looking down at us like beggars. The room was more than 350 euro a night, when I’ve complained that it wasn’t the kind of service expected he replied to me this is France and things works like this here. We paid and he didn’t even have the room keys ready, worse than a motel service, never felt so mistreated I felt Victim of racism