The âluxuryâ mattress had a huge divet in it.
Room needs a good wall scrubbing and fresh paint. Carpets need to be cleaned.
Tub surround was badly repaired in a few places.
Will not be doing a return visit there
This is an older motel, but the room was clean, the bed comfortable, it had a fridge for our beer and wine, and the staff were great. We only needed a place to sleep, not vacation...price was perfect for what we required.
the room looked like it was renovated by a 4 year old. bathroom door did not close. long black hairs on the wall left behind from the cleaners. only one bath sheet supplied as well as one hand towel. towels looked like they had not been washed and one bed looked like it was slept in. cigarette butts all over the sidewalk. disgusting!
People staying at the hotel tried stealing my clothes and Walmart groceries while I was getting a key. Luckily my boyfriend was sitting in the car and the thieves didnât notice him until he hopped out when they tried to steal it the night before I went to walk, my dog returned to the hotel to find Lethbridge city police has surrounded the whole place. I wasnât allowed to enter my room for about an hour and a half in cold and once I did, I was told I couldnât leave my room. this all started happening about midnight till early the next day all I could hear is cops on megaphones trying to arrest people from the room that was trying to steal my food the next day, so these are the kind of people they allowed to stay at the room after the cops came. They were still allowed to reside there so I would approach with caution.
The room was cold, unclean and had an unsafe lamp plugged in with poor lighting. We didnât have anyone come to restock towels or empty garbage. We had to ask for clean towels and were only given 1 when there were 2 of us using the room. We donât plan to stay there ever again and wonât recommend it to others.
I ended up asking for a refund within an hour of checking in. I got an overwhelming smell of urine, looked at the sheets they had blood drop stains and black marks. Toilet was dirty as well. I get it's an eco motel. I stay in them often but I expect clean.
Missing stuff in the room only bath towels for one person no hand towels or face clothes, no sugar when asked for sugar was only 9ffered whatever was in the lobby
I couldn't stay, the smoke smell was so strong it eas giving me headaches. And it said it was smoke free room. I was there for 2 hours, asked for a refund and was told they couldn't do anything. Horrible experience.
Their was some homeless people sleeping just down from my door. The door also didnât have an extra lock besides the deadbolt. And their was a window in the bathroom with no lock on it at all