We requested a room with two beds before we checked in, but when we got to the room that was not the case. We went back to the front desk and requested this again and were given another room with one bed. Maybe with her limited English she did not understand the request. I had to practically beg for an extra towel and an extra roll of toilet paper. We were told because they are also a residence, they only provided two towels and two rolls of toilet paper. On the first morning, the breakfast area was not open on time. The breakfast selection was limited and the personnel in charge of it were not friendly. Again, that may have been a lack of knowing English and our lack of knowing French. The best thing about this hotel was the location near the train station, shopping and dining.