Our stay in the Florida rooms was great with the exception that one of our items was broken to point of being unusable during a room cleaning. According to communications with the hotel staff, the cleaning crew and the hotel agreed to pay for the broken item.
However, since leaving Rome, almost a month ago, communication with the Hotel has been non-existent. Unfortunately, the cost associate with the broken object is significant.
Other than that, the place suited out needs. Perfectly located, walking distance to all of the main sites. The neighborhood is excellent, with plenty of food options within steps.
If the hotel remedies our issue, I would be more than happy to change this rating to a 5 out of 5.