8/10 – Sehr gut
26. September 2024
The property was nice and clean but should be since it is relatively new. We still gave it an 8, but they need to fix 2 things: 1> Do not say housekeeping if there is no housekeeping. We asked on the 2nd day when they would clean since they did not the first day. The response was "that is extra". We did not ask how much since we were leaving the next day. and it was "the housekeepers day off"... 2> Do not say you have an english/spanish staff if not true. The guard/front desk knew how to say good morning and nothing else. It took several minutes to simply ask for toilet paper.. We had to present the roll from the bathroom to arrive at an understanding of the issue.
jeffrey
jeffrey, Romantikurlaub (3 Nächte)
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