8/10
Stayed at this hotel for the 2nd time also for my Birthday. Neigher my birthday nor the fact that it was our 2nd time was acknowledged. The next day after my disappointed checkin review, they set up a nice birthday surprise.
Pro: Spacious room, great bed, good service, decent food, great beach.
Neg: food is decent but not OMG. The taste is a bit bland. At the beach there are 11 Umbrellas for 72 seats, so if you are late - no shade and they refuse to bring unused 19 umbrellas from a different part of the hotel. You hear the music not only from the pool, but also from the hotel next door. The room smelled kinda damp bc of AC, AC cannot be controlled and is set to freezing, tv wasnt working properly(but got fixed), shower-heads didnt work peoperly, when activating the Handheld the rainshower still dripped water.
Personally i dont think i will stay a 3rd time. I think i will find another 5star hotel in the zone. Actually i booked a 3rd stay before our departure, but i cancelled it bc of this experience
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