MCM Eleganté Hotel & Suites

3.5 star property
Hotel with indoor pool, near Texas Tech University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Interior
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Interior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free breakfast
    Free breakfast
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The price is $102
includes taxes & fees
$89 per night
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
801 Avenue Q, Lubbock, TX, 79401

What's nearby

  • Buddy Holly Center - 3 min drive - 2.3 km
  • Jones AT&T Stadium - 3 min drive - 2.1 km
  • Texas Tech University - 4 min drive - 2.8 km
  • University Medical Center - 4 min drive - 4.4 km
  • United Supermarkets Arena - 7 min drive - 3.8 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Bier Haus - ‬12 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

MCM Eleganté Hotel & Suites

MCM Eleganté Hotel & Suites puts you just a 5-minute drive from Texas Tech University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rustler Cafe, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a free airport shuttle, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 293 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (14000 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Dining

Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Frequently asked questions

Does MCM Eleganté Hotel & Suites offer free cancellation for a full refund?
Yes, MCM Eleganté Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MCM Eleganté Hotel & Suites?
Yes, there's an indoor pool.
Are pets allowed at MCM Eleganté Hotel & Suites?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at MCM Eleganté Hotel & Suites?
Yes, there's free self and extended parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by MCM Eleganté Hotel & Suites?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at MCM Eleganté Hotel & Suites?
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at MCM Eleganté Hotel & Suites and nearby?
MCM Eleganté Hotel & Suites has an indoor pool and a fitness center.
Are there restaurants at or near MCM Eleganté Hotel & Suites?
Yes, Rustler Cafe offers American cuisine.
What's the area around MCM Eleganté Hotel & Suites like?
MCM Eleganté Hotel & Suites is in Downtown Lubbock, a short 5-minute walk from Lubbock Memorial Civic Center and 12 minutes' walk from Lake Alan Henry.

Reviews

8.6

Excellent

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good - saw a stain on the bedding - otherwise , very friendly and attentive
Ngozi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very comfortable
Carolina, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Decent
This place is still good. It isn't what it was a few years ago. It needs some minor work, but it is still a decent place to stay.
City of Iraan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The hotel was a lil dated but perfect for what we wanted. Perfectly located to Texas Tech football stadium. Our faucet in the room was loose but other than that the room was clean and comfortable. The shuttle service to and from the football game was unexpected but convenient. Need to be a more efficient on the after game operation. They said the pick up was in one area and they picked up from a different area of the parking lot which left people waiting in line having to wait for another shuttle. Listening to other people talk being the Tech Colorado game was a popular event there were more people than usual.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Not impressed
My room smelled horrible! It smelled like it was freshly painted and gave he headaches both nights. The bathroom area was the worst I have ever seen. Paint and spackle all over the floor and the flooring itself was warped and didn't look clean when I arrived. The breakfast staff was great and really tried to service the many families and customers coming in and out.
Chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Curt, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The good and the so-so.
The property was very good overall with pleasant atmosphere, available facilities (pool, fitness,etc). Nice breakfast, bar and restaurant. The only knock is the bedrooms need a complete makeover. The rooms were spacious, clean and well furnished but still need a complete makeover. The furniture was sturdy but worn and the bathroom showed too many repairs over the years. That being said, as long as the price is reasonable, we would stay again. Special mention - one of only two hotels with free airport shuttle.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathaniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

One night in Lubbock
Nice location. Large rooms. Bar and Restaurant were both nice, as were all of the other public spaces. Service was great- everyone was super helpful. The room we were in the shower did not drain well.
Cliff, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jayme, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

barbara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We always have a great experience when staying here.
Katrina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A. Nicole, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Terrible bathroom!
I wanted to rate this hotel as good because I could tell it was once a nice hotel. The lobby and other inside common areas were older decor but were well-kept. The beds were pretty comfortable and the shower pressure was good, however, the bathroom was atrocious. It looked like someone on crack had tried to make updates and failed. The paint was horribly messy, the tub fixtures looked like old chrome ones from an old 1970s Travelodge that we stayed in when I was a kid. The shower head was wobbling in the wall and there was an unsealed cutout around it. The grout was dirty and the caulk was moldy. The floor was that old thin vinyl sheeting and it was warped underneath like it had moisture from the shower leaking. Do supervisors not inspect the work of their employees! Also, I was afraid my experience was not going to be pleasant when I drove up and every window in the hotel was dirty. You could not even see out of the room windows. For these reasons, I would never stay here again. It was supposed to be a treat for my granddaughters but what a disappointment. I have no idea how it had good reviews.
Linda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not a modern hotel but maintained cleanly
This hotel seems to be very old inside. It looked like walking into one of the old Vegas Casino's. The furniture, carpets are very old. However, the hotel is kept clean inside at least and functioning well. I wish they can upgrade soon. 1. Staff: Good staff. My personal impression is that this is an old place and the staff working there have aged with the hotel. It is nice to see senior staff. But Senior or younger, the idea is Customer Service. I don't think the staff at the reception are not trying to be the best at CS. They are not rude, but feels like going to a public hospital and speaking to a PA or a nurse who will be retiring next month. 2. Cleanliness: The hotel has been kep very clean. Have to admit that it was not smelling aweful, with its age. 3. Facilities: Gym & Swimming pool: Gym for the size of that hotel is very small and has some equipment. Can keep it going but not the modern types. The swimming pool was old and I wouldn't personally ever get into it. 4. Restaurant and food: The breakfast is just aweful. All of the food is not good in taste and quality. I didn't eat any other food there as I stayed there only for a night. 5. Room: We stayed for a night there. The beds were well made and clean. A/C and wind flow is good. TV was 26 inches wide and old. Furniture looked old too. Shower was ok but the shower faucet is really old. It is just my feedback that the place needs a full make over in all departments.
Pritam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean
The staff was very friendly. The breakfast was hot, with a good variety. The room was very clean.
Jennifer, 1-night family trip
Verified Hotels.com guest review