Front desk person was clueless, truly needs much more training, a coworker at her side, or another job. Was completely unable to find booked reservations for two separate couples upon check in. Took 15+mins each of providing her with name, confirmation number, room number via online check in.. and all other details each time she repeatedly asked. First with the couple infront of us, then 15+ mins with us as she mumbled saying doesnt have reservation, gave it to someone with similar name, ramdom mumbling. Eventually, after 15 minites found the room key set up next to her hand. Clueless is all i can say. Part of this was witnessed by their colleague who stopped at desk for 5 minutes.
Rooms with balconies have ripped hanging or completely broken awnings hanging in front of windows. Rooms did not seem clean. Bed was comfortable, and gentlemen who store luggage for you were the best. Thats it, everything else was very far below sub par...