6/10 – Gut
28. August 2024
The Hotel authorises my credit card before I checked in and eventhough I paid upon check in the authorisation hasn’t been released on my credit card. Despite me writing emails to them and calling the reception. Additionally, when we arrived they did not have our room that we booked anymore. We had booked a room with two queen beds and got one king sized bed. This was problematic because we were three adults. The extra bed they gave us after two hours of waiting and multiple calling was old and uncomfortable. There was no other option for the night since at that point it was already twelve am and we were all very tired so we had to all sleep in one bed. I would not really recommend this hotel
Josephine
Josephine, Romantikurlaub (2 Nächte)
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