At first I had trouble with my door key, and when I called down to the front desk, the gentleman RUSHED right up. Stupid me…I had the wrong room. The room was clean, and the bed was very comfortable. I used the shuttle to the airport. The gentleman told me what time it would arrive, and sure enough, it was right on time. The lobby wasn’t open at the time I got up to get the shuttle, and I had to stand out in the cold. That was the only negative thing.