From business traveller view:
28.10.2022 Booked room 253 not matching the describtion of the reservation, being on top floor with high ceiling and view to the lake. It was on the 1. floor just above the pool bar area.
Room airconditioning not working at all, so room had 25 so it was impossible to sleep and when opening the balcony door to ventilate, huge noise (Italian noise pollution) from the pool area until 1 to 2:00 am, in addition a lot of mosquitoes stinging when trying to cool off athe balcony at 3 am, When i asked about non-functioning ac in the morning; we should have ordered lower temperature at the front desk - never hear such practice before and of cause the reception never told us about it by the check-in. Major mistake.
Italian style check-in, very friendly, very intensively explainned services to anyone talking Italian, so i waited 30 min in line, just one Italian couple in front of me. Good service for them. Generally excellent service for some customers that is.
Description of the hotel should inform customers about the garage being only 2 m in height.
In total, sleepless night in overrated hotel.