I have phpotpos to back up my statement. 1.phone did not work 2 no hot water, took a shower at 5pm, water cold, wife took a show at 8pm still luke warm. 3 shower head loaded with calsum, water sprayed all over the walls and shower curtain.4. put out used towel in hallway, they picked them up but never gave us new ones. 5. floor was buckled in room, wavey action. bed was OK. This is the third hindu India owened we have stayed at, never again. Expedia charged my CCard within 12 hrs. It was to use CC for holding room within 12 hrs after booking. Never again will choose CHOICEhotel